Our industry leading operating model optimizes the critical areas of the Customer Life Cycle to deliver superior results.

Our experienced senior leadership team, process integrity, robust data security, robust compliance management, and commitment to continuous improvement practices are deployed to provide our clients a world class solution.

Contact Center

  • Welcome Calls​
  • Technical Support​
  • Inbound Sales​
  • Outbound Sales​
  • Customer Care

Pre Charge Off Collections​

  • First Party;​
  • Third Party;​
  • Multi Channel:  Digital, Letters, Phone, etc​
  • Early Stage Collections​
  • Late Stage Collections​
  • Loss Mitigation

Post Charge Off Collections​

  • Legal Network​
  • Third Party Post Charge Off Recoveries:
    - Primary
    - Secondary
    - Tertiary
    - Quaternary
    - Out of Statute

Asset Solutions​

  • Analytics, Valuation of Portfolios​
  • End to End Brokering of Debt Sale Process​
  • Opportunistic Purchaser of Portfolios​
  • Portfolio Management Services​
  • Portfolio Financing​
  • Back-up Servicing​

Back Office​

  • Data entry, scanning, fulfillment and database updating; Consumer Loans, Mortgages​
  • Claims process, warranty management​
  • CSAT, ESAT,​
  • Focus groups​