Our industry leading operating model optimizes the critical areas of the Customer Life Cycle to deliver superior results.

Our experienced senior leadership team, process integrity, robust data security, robust compliance management, and commitment to continuous improvement practices are deployed to provide our clients a world class solution.

Contact Center

Welcome Calls
Technical Support
Inbound Sales
Outbound Sales
Customer Care

Pre Charge Off Collections

First Party;
Third Party;
Multi Channel: Digital, Letters, Phone, etc
Early Stage Collections
Late Stage Collections
Loss Mitigation

Post Charge Off Collections

Legal Network
Third Party Post Charge Off Recoveries:
- Primary
- Secondary
- Tertiary
- Quaternary
- Out of Statute

Asset Solutions

Analytics, Valuation of Portfolios
End to End Brokering of Debt Sale Process
Opportunistic Purchaser of Portfolios
Portfolio Management Services
Portfolio Financing
Back-up Servicing

Back Office

Data entry, scanning, fulfillment and database updating; Consumer Loans, Mortgages
Claims process, warranty management
CSAT, ESAT,
Focus groups